Authorized Recovery Service

Email Account Recovery

Recovery and containment guidance for personal or business mailboxes affected by lockout, takeover, forwarding abuse, or recovery-detail changes.

Service path

Email

Authorization

Owner-approved only

Method

Official processes

Is this for you?

When Email recovery can help

Legitimate mailbox owners and authorized business administrators using major consumer or business email providers.

Messages are marked read or sent without you
Unknown forwarding rules or filters appear
Recovery phone or email details changed
Contacts report unusual requests from your address

How we help

A practical, documented recovery path

01Prioritize mailbox containment and identity protection
02Guide official provider recovery and administrator escalation
03Review sessions, forwarding rules, delegates, and connected applications
04Plan notifications for contacts affected by impersonation
05Harden mailbox and recovery methods after access returns

Do this now

Safe first actions

Take calm, defensive steps and preserve useful evidence.

  1. 1Use a trusted device and network
  2. 2Secure any separate recovery email first
  3. 3Tell financial contacts to verify unusual payment requests
  4. 4Preserve suspicious message headers and alerts

Recovery workflow

What happens after you submit

You stay informed as the case moves through assessment, guidance, and closure.

  1. 01

    Tell us what happened

    Share the affected service, current access, key dates, and what you have already tried.

  2. 02

    Initial assessment

    We identify the safest legitimate recovery paths and any urgent containment actions.

  3. 03

    Verify ownership

    We help organize reasonable evidence that connects you or your organization to the asset.

  4. 04

    Follow official procedures

    We guide the appropriate provider, registrar, host, or administrator recovery process.

  5. 05

    Secure restored access

    We review sessions, recovery methods, administrators, and other relevant controls.

  6. 06

    Close with a clear plan

    You receive a summary of completed actions and practical next steps.

Authorized recovery, clear boundaries

We help legitimate owners and authorized administrators use official recovery and defensive security procedures. We do not bypass authentication, break into accounts, obtain credentials, or “hack back.”

Common questions

Email recovery FAQ

Can you read or retrieve my mailbox?

No. We do not ask for mailbox access or credentials. We guide authorized recovery and security checks.

What if the attacker added forwarding rules?

After regaining access, review forwarding, filters, delegates, sessions, app passwords, and connected applications.

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